🚚 Free Worldwide Shipping on All Orders!Shop Now
Returns & Exchanges
At L'AGENCE, we want you to be completely satisfied with your purchase. We offer returns and exchanges on unworn, unwashed items with original tags attached within 21 days of the delivery date.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Print Your Label
Once your request is approved, download and print the pre-paid UPS shipping label provided via email.
3
Pack Your Items
Securely pack your items in the original packaging, ensuring all designer tags and security seals remain intact.
4
Ship and Track
Drop off your package at any authorized UPS location; your refund will be processed within 7-10 business days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing